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*Although I am an HP employee, I am speaking for myself and not for HP. The Virtual Agent is currently unavailable. Use your touchpad or mouse to shut down as usual, or hold down the power button if you’re experiencing other problems. If this situation seems familiar then you are not alone. Let us know how it goes! Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. New Windows 10 update tackles HP laptops' swollen-battery problem. Microsoft uses Windows Update to deliver a special fix to improve the longevity of HP laptop batteries. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Try our automated HP Audio check! If this cannot be done, replace the hard drive. HP can identify most HP products and recommend possible solutions. It would be nearly impossible to mention every dang doodle problem your laptop can experience. Reinstall the operating system from a backup copy. This page requires Javascript. Some features of the tool may not be available at this time. Restart the computer. Everyday, a lot of HP laptop owners, especially those laptops that have become a bit old, face this same situation and don’t have any clue how to fix their problem of HP laptop keyboard not working . A [software component] will damage your computer message displays when printing or while installing - Click Here. Modify your browser's settings to allow Javascript to execute. Select your issue from the options below to see recommended solutions from HP to solve hardware and software problems … Official HP support page for solving problems with HP personal computers (PCs) and laptops after Windows 10 updates or upgrading to Windows 10. If the computer boots and the screen appears to work, then the hard drive is corrupted or there is a problem with the operating system. Some features of the tool may not be available at this time. See your browser's documentation for specific instructions. Please wait while we gather your contact options. Please try again shortly. Learn more​. Find automated diagnostics tools that can help resolve common computer issues like no power no boot, slow pc, sound issues, wireless networking, recovery, and Windows issues. We apologize for this inconvenience and are addressing the issue. Modify your browser's settings to allow Javascript to execute. 3) If this does not work then you might have to order a set of RCD from Either you can call HP technical support or click on the web link given below to order the part. A [software component] will damage your computer message displays when printing or while installing - Click Here. Fix problems with Windows 10 on your HP Computer. Javascript is disabled in this browser. HP can identify most HP products and recommend possible solutions. This problem can be critical. Sometimes a problem occurs where the screen on the HP laptop computer goes black. Learn more​. This page requires Javascript. Order Recovery Discs for Windows 7, Vista, or XP . By Dan Gookin . Fix and resolve Windows 10 update issue on HP Computer or Printer. Audio or sound issues? So, rather than list every dang doodle one of them, or 1,000 or … HP's Virtual Agent can help troubleshoot issues with your PC or printer. Javascript is disabled in this browser. After trying disk recovery, battery removal, recharging, and replacement, the screen is still black. © Copyright 2020 HP Development Company, L.P. Audio or sound issues? Fix and resolve Windows 10 update issue on HP Computer or Printer. © Copyright 2020 HP Development Company, L.P. As a result, your laptop will fail to receive power and won’t charge the battery. Try our automated HP Audio check! Please try again shortly. Try this: If you’ve ruled out other issues and want to avoid a more technical solution, now is a good time to try a classic manual restart. You’ve got your HP laptop keyboard not working and now you have no idea how to deal with that problem. How does HP install software and gather data? The Virtual Agent is currently unavailable. How does HP install software and gather data? Learn how to prepare your computer for updating to Windows 10, get tips and detailed information, and find out what to do if you have problems. Your session on HP Customer Support has timed out. Save your personal devices and preferences, Managing contracts and warranties for your business. 5 Common Laptop Problems and Solutions; 5 Common Laptop Problems and Solutions. HP's Virtual Agent can help troubleshoot issues with your PC or printer. See your browser's documentation for specific instructions. Your session on HP Customer Support has timed out. Windows 10 Support . One common problem for laptops is that they get bumped where the cord connects, which can cause the charging port to become loose or damaged. my hp laptop(G-62) shows 100% cpu usage randomly.this has happened twice.system becomes extremely slow and difficult to operate.i ultimately need to shut if down.i have already checked there are no virus in my system.aso at the time it shows 100% cpu usage,,there are no heavy programs running in my laptop.i am unable to figure out the problem..please help me. Please wait while we gather your contact options. We apologize for this inconvenience and are addressing the issue. Save your personal devices and preferences, Managing contracts and warranties for your business.

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